Lunchbox Training Documents
Our partnership with Lunchbox will help us enhance our platform for customer engagement by revitalizing our online ordering presence, loyalty programming, and customer analytics knowledge. Lunchbox will replace Olo for all online ordering.
Below are links to training documents. We will add and update documents frequently as we pilot and roll out Lunchbox system-wide, so be sure to check back often.
- Redeeming a Reward in Revel
- Customer and Loyalty Lookup – Revel POS Outside of Order
- Adding a Missed Loyalty Transaction
- NEW Lunchbox Admin App
- Viewing Orders
- Viewing Future Orders
- 86’ing an Item or Modifier
- Canceling and Refunding Orders
- Redeeming a Reward Online
- Customer and Loyalty Lookup – Lunchbox Portal
- Changing Store Hours
- Temporarily Enabling & Disabling Service Types
- Updated Tax Mapping
- Loyalty Redemption Example Video: