SynergySuite Training Documents

Synergy Suite pulls together many aspects of our business, creating efficiency across our teams and locations. This will replace Altametrics for the Friendly’s brand. Here is a quick guide, and below are training documents. You can also see SynergySuite FAQs here.

• 1 – Logging In & Getting Started
  • 1.a – Assigning SynergySuite Login Role
• 2 – Employee Management Franchise
  • 2.a – Entering a New Employee
  • 2.b – Sync to Revel
  • 2.c – Add/Edit Employee Roles Updated
  • 2.d – Adding Pay Rates
• 3 – Labor Budget & Sales Forecast
  • Weekly Forecast Tool
  • 3.a – Sales Forecast
  • 3.b – Schedule
  • 3.c – Schedule Color
  • 3.d – Absence Management
  • 3.e – Shift Warnings
• 4 – Time Keeping/End of Night
  • *NEW End of Night Update – 9.24.24
  • 4.a – Edit Time the Next Shift
  • 4.b – Payroll
  • 4.c – Tips
  • 4.d – Schedule
• 5 – Food Management
  • 5.a – Inventory
  • 5.b – Ordering
  • 5.c – Adding Missing Item to Inventory
  • 5.d – Transfer Products
  • 5.e – PAR Levels
  • 5.f – Credits
  • 5.g – Direct Ship
  • 5.h – Inventory Locking
  • 5.i – Top 20 Directions
  • 5.j – Grocery Pay In
  • 5.k – Storage Room Management
  • 5.l – Manual Invoices
  • 5.m – Daily Inventories
• 6 – Financial Tab
  • 6.a – Cashier Transaction Report
  • 6.b – Day Part Sales
  • 6.c – Comps & Promos
  • 6.d – Transfer Products
• 7 – Location Daily Summary
• 8 – Nightly Cash Deposit
  • 8.a – Checking Live Sales Data
  • 8.b – Cash Management – Safe
  • 8.c – Deleting An Incorrect Deposit
  • 8.d – Marking a Bank Deposit
• 9 – Reporting
  • 9.a – Top 20 Directions

Additional Resources

• Franchise Owner Quick Guide
• Break Configuration
• Cash Management Quick Guide
• Friendly’s SynergySuite Webinar Presentation Deck

SynergySuite Rollout Training Webinars