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This site is designed to walk you through the basic functionality of your point of sale system. For Lunchbox support, visit the Lunchbox portal.
Employee Know-How
- Entering an Order
- Running a Cash Transaction
- Running a Credit Card Transaction
- Order Action Icons
- 3 Dot Ellipses
- Modifying an Item
- Applying a Discount to an Item
- Applying a Discount to an Entire Order
- Applying a Discount by Code
- Remove a Discount
- Gift Cards
- Adding a Credit Card Tip
- 3rd Party Online Order Entry For Non-Integrated Locations
- Reprinting & Emailing Customer Receipts
Manager Know-How
- Quick Start Guide
- Payroll Guide
- Reporting Quick Overview
- Reports Portal – In Depth Guide
- Training Mode
- Performing a Void
- Refund a Payment
- Closing a Till
- End of Shift Procedures
- End of Day Procedures
- 86’ing an Item in Olo
- Adding an Employee
- Editing an Employee
- Shift Schedules
- Adjusting Printer Font Size
- Editing Declared Tips in Management Console
- View and Edit Time Worked
- Insights Mobile App
Troubleshooting Issues
- General Troubleshooting Guide
- Offline Mode
- Authenticate Your Point Of Sale
- Rebooting an iPad
- Running Diagnostics
- Cleaning Your Equipment
- Support Contacts (PRINT AND DISPLAY IN STORE)
Cash Management Documents
- Tip Pooling 1-Pager
- Setting and Assigning a Till
- Paying In and Out Tills
- Closing a Till
- End of Shift Procedures
- End of Day Procedures
- Payroll Guide
Recorded Webinars
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