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REVEL training Portal
This site is designed to walk you through the basic functionality of your point of sale system. For SynergySuite support, visit the SynergySuite portal.
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Employee Know-How
- Table Layout View
- Table Timers
- Entering an Order
- Order Action Icons
- 3 Dot Ellipses
- Modifying an Item
- Applying a Discount to an Item
- Applying a Discount to an Entire Order
- Applying a Discount by a Code
- Running a Cash Transaction
- Running a Credit Card Transaction
- Split Payments
- Merging a Table
- Merging an Order
- Transfer a Customer to Another Table
- Transfer a Table to Another Server
- Gift Cards
- KDS Coloring System
- Adding a Credit Card Tip
Manager Know-How
- Revel FAQs
- Reporting Quick Overview
- Reports Portal – In Depth Guide
- Pre-Deployment Training Guide
- Assigning Admin Cards to Employees
- Performing a Void
- Refund a Payment
- Remove a Discount
- 86’ing an Item in Olo
- 86’ing an Item in Olo By Search
- Cleaning Your Equipment
- Entering an EZ Cater Order
- Connecting to Your New Wi-Fi
- Setting up Your New Laptop
- Training Mode
- 20% Fundraiser and Tracking
- Adjusting Printer Font Size
- Editing Declared Tips
- Emailing Customer Receipt
- Revel SmartPay – Franchise Locations Only
Troubleshoot Issues
- General Troubleshooting Guide
- Authenticate Your Point Of Sale
- Connecting to Your New Wi-Fi
- Rebooting an iPad
- Troubleshooting Your Mobile Order Taker
- Running Diagnostics
- Checking/Changing Date and Time on KDS
- Changing Dining Options on the KDS Screen
- KDS Order vs Ticket Sort
- OLO Expo Installation on Tablet
- Disable Unified Combo Builder View
- Support Contacts (PRINT AND DISPLAY IN STORE)
Cash Management Documents
- Cash Management Overview
- Setting and Assigning a Till
- Paying In and Out Tills
- Closing a Till
- End of Day Procedures
- Server Cash Out Slip Sample
- Manager White Cash Envelope
- Deposit Slip Sample
- Payroll Guide
Recorded Webinars
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